Building a new IT platform for the digital era starts with making your existing datacenter lean and efficient. InKnowTech helps in virtualizing and re-architecting your computer and storage infrastructure, making it agile and responsive to the new demands of your business, while lowering costs.

InKnowTech’s offerings include the following:

1. Virtualization Assessment & Design:

  • Assessing your current workloads, server and storage infrastructure available
  • Assessing application readiness for migration to a virtualized environment
  • Assessment of organizational technology and skills and recommending the appropriate platform for data center virtualization
  • Capacity planning and solution design for virtualized servers and tiered storage requirements based on the nature of applications and data access needs
  • Preparation of migration strategy and detailed action plan

2. Implementation of Datacenter Virtualization:

  • Preparing servers for hypervisor implementation
  • Installation and configuration of hypervisors and guest operating systems as per recommended design
  • Migration of applications and data to the virtualized environment
  • Implementation of management tools and making process recommendations
  • Testing and hand-over

3. Scope of services broadly covers the following:

  • 24×7 Monitoring
  • Incident Management
  • Change Management
  • Configuration Management
  • Performance and Availability management
  • Problem Management
  • Routine runbook tasks like backup and restore, patch management and software updates, antivirus management
  • Service requests for provisioning new servers, application installation / removal
  • Coordinating with hardware and software AMC / support providers
  • Comprehensive reporting on availability, performance, incident management and other SLAs
  • Reporting on public cloud services consumption and billing, and departmental chargeback

4. Service offerings include:

  • Server Management across Windows, Linux, HP-UX and other Unix variants
  • Storage Management (DAS, SAN, NAS)
  • Database and middleware management
  • Management of Virtual Machines across technologies (VMWare, Microsoft, Citrix)
  • End-to-end management of data center environment
  • Management of all infrastructure monitoring and management tools used in the environment

5. Some key considerations in implementing Data Center Managed Services are:

  • What applications/services would be delivered on a data center (‘as a service’) model? This would be based on priorities such as business areas/processes where you want to drive agility and areas where cost optimization may be achieved by moving to a cloud model
  • Current technology infrastructure (servers, storage, network) and changes to be made to make them ready for the migration strategy
  • Choice of virtualization technology and specialized tools needed to manage the datacenter operations
  • Extent of automation desired in service catalogue administration, provisioning, monitoring and management (incident, configuration, change, capacity), metering of service consumption, accounting and departmental chargeback

InKnowTech provides datacenter virtualization services using VMWare, Microsoft and Citrix technologies and implements appropriate management tools from these technology providers, as well as other specialized tools from independent vendors.

Having virtualized your data center, you would also need to support the operations with a sound, process-driven IT operations management framework. InKnowTech can provide outsourced IT management services for your virtualized data center infrastructure through its Data Center Managed Services.

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